EON© Care and Maintenance
Routine Care of Your EON© Solid Surface material
There are two types of EON© material finishes: matte/satin.
Follow the recommendations below to properly clean your products.
Experience has shown that a film builds up on the surface if water is left to dry on the countertop. This film will dull the look of the countertop making the finish appear blotchy and uneven. To prevent build up of the film, it is very important to wipe the countertop completely dry after spills and cleaning.
A KEY TO KEEPING YOUR PRODUCTS LOOKING GOOD IS TO THOROUGHLY RINSE AND WIPE COMPLETELY DRY AFTER CLEANING
Routine Care
Soapy water, ammonia-based cleaners (Not window cleaners) or commercially available solid surface cleaners will remove most dirt and residue from all types of finishes. Stubborn residue will require a little stronger cleaner. Follow the recommendations below to properly clean your products.
Countertops
Cleaning All Finishes
| Most dirt & residue | Use soapy water, ammonia based cleaner(not window cleaner), rinse and wipe completely dry. Commercially available solid surface cleaners, such as Clean EnCounters© will also work well. |
| Preventing hard water marks | Rinse and wipe completely dry after cleaning; clean up spills before they dry. |
| Removing hard water marks | Use a cleaner formulated for removing hard water marks such as CLR or Lime-A-Way. |
| Difficult residue | Spray residue with Deep Cleaner for EON© from Stone Care International. Follow instructions on the bottle. Wash area with soapy water, rinse and wipe completely dry. If residue persists, follow steps below for removing dulling film. |
| Disinfecting | Occasionally, wipe surface with diluted household bleach (1 part water/1 part bleach). Rinse top thoroughly with water and wipe completely dry. |
Washbasins & Lavatories
| Cleaning | Follow procedures above or use Soft Scrub© and a green Scotch-Brite© pad to remove residue. Rub green Scotch-Brite© pad over entire washbasin to blend in finish. NOTE: Do Not use Scotch-Brite© on the countertop surface. |
| Disinfecting | Fill your washbasin 1/4 full with diluted household bleach (1 part water/1 part bleach). Be sure to get some of the solution into the overflow opening to disinfect. Let the solution stay in the washbasin for 15 minutes; then wash sides and bottom as solution drains. Rinse out the washbasin with water. |
- Avoid getting the bleach solution in your eyes or bare skin. Always follow the bleach manufacturer's safety instructions when working with bleach.
Scotch Brite© is a registered trademark of 3M Company Soft Scrub© is a registered trademark of The Dial Corporation Countertop Magic® is a registered trademark of The Hope Co. Enhance Countertop Polish© is a registered of Eastern Marble Co.
Preventing Heat Damage
While EON© is heat resistant, as with all countertop materials, it is important to minimize direct heat exposure to protect your surface and investment. DO NOT PLACE HOT POTS, PANS, ETC. DIRECTLY ON THE COUNTERTOP SURFACE Always use heat trivets or hot pads when placing hot objects on any surface. Always use a trivet under portable heat generating appliances such as a toaster oven. Allow cookware to cool before placing it into a EON© washbasin.
Preventing Other Damage
In most cases EON© can be repaired if damaged. Be sure to follow these guidelines to help you prevent any permanent damage to your EON©. Avoid getting strong chemicals, such as paint removers, oven cleaners, etc., on your EON© countertop. If a spill does occur, promptly flush the surface with water to fully rinse off the chemical. Do not cut directly on EON© countertops. Use a cutting board. Boiling water alone will not damage your EON© washbasin, however it is a recommended practice to run cold water from the faucet while pouring boiling water into the washbasin.
Removing fine scratches or a blotchy appearance
You may notice that the surface of your countertop begins to look blotchy. Typically, this is caused by leaving hard water to dry on the surface which will leave a film of minerals. To remove this film:
- Pour some mild abrasive liquid cleanser, such as Soft Scrub©, on a damp sponge or cloth and rub over area using small circular motions, from the front to the back, then side to side, overlapping the circles until the entire area has been cleaned.
- Thoroughly rinse the top with clean water and WIPE SURFACE COMPLETELY DRY.
- Check to see if blotchiness is gone. If not, repeat procedure applying more pressure on the sponge or rag.
- Continue over all affected areas until all film is removed.
NOTE: While this procedure may remove or minimize the look of very fine scratches, other deeper scratches may remain. They may be removed by following the procedure below or you may with to hire a professional re-finisher to refinish your countertop. Contact your EON© Retailer or DNA+ to arrange for professional refinishing.
Removing minor cuts and scratches
Because the solid beauty of EON© goes all the way through, EON© surfaces are renewable. You can remove minor cuts and scratches yourself by following these instructions.
- First, wash the area where the scratch is located, following the instructions found in this guide, to remove any film on the surface as this film may clog the abrasive pads. With this surface still wet, start rubbing with the cleaning pad. Use a light touch. Pressing too hard may actually leave deeper scratches. Rub over the scratch using a straight line motion. Periodically switch rubbing direction ninety degrees. Rinse pad periodically during this process to remove any built up residue. Be sure all of the scratch is removed.
- Clean top with water and dry thoroughly. Check to see if sanded are blends with rest of top. Please note that sanded area may not perfectly match remainder of top. If necessary, turn pad over and repeat process. Rub over large area to blend in sanding.
- Rinse out all pads used and allow them to air dry before putting them away.
- An alternative to your refinishing your countertop, is to contact your EON© retailer or DNA+ to arrange for professional refinishing.